Privacy Policy

1. Who We Are

This page relates to the IT Support Specialist Traineeship course page operated by GRETB Training Centre, Mervue Business Park, Mervue, Galway, H91 CDW6, Ireland. GRETB Training Centre is the data controller responsible for personal data collected through this website.

For any questions about this Privacy Policy or how your data is handled, please contact us at recruit@gretbtrainingcentre.ie.

2. What Data We Collect

Website Analytics

We use Google Analytics 4 (GA4) to understand how visitors use this website. GA4 collects information such as pages visited, time on site, device type, and approximate geographic location (country or region level). This data is aggregated and does not directly identify you.

Course Applications

Applications for the traineeship are processed through Fetch Courses (fetchcourses.ie), an external platform operated by SOLAS. When you click "Apply Now" you will be directed to their platform. SOLAS/Fetch Courses operates as a separate data controller and their own privacy policy applies to any data you submit there.

Email Contact

If you contact us directly by email at recruit@gretbtrainingcentre.ie, we receive your email address and any personal information you include in your message. This is used solely to respond to your enquiry.

3. Legal Basis for Processing

• Email enquiries: Processing is necessary to take steps at your request prior to entering into a contract (Article 6(1)(b) GDPR), or on the basis of our legitimate interest in responding to your enquiry (Article 6(1)(f) GDPR).
• Google Analytics: On the basis of our legitimate interest in understanding how visitors use this website so we can improve it (Article 6(1)(f) GDPR). You may opt out at any time — see the Cookies section below.

4. How Long We Keep Your Data

Email correspondence is retained for up to 2 years, or longer where it relates to an active enrolment or ongoing administrative matter. Google Analytics data is retained in line with GA4's default retention settings (14 months).

5. Third-Party Services

This website uses the following third-party services, which may process personal data:

• Google Analytics (Google LLC): Website analytics. Google may transfer data to the US under appropriate safeguards. See Google's Privacy Policy.
• Fetch Courses / SOLAS: Course application platform. Applications submitted through Fetch Courses are governed by their own privacy policy.
• Facebook (Meta Platforms Inc.): We link to our Facebook page. If you follow that link, Facebook's own privacy policy applies. We do not embed Facebook tracking pixels or social plugins on this page.
• YouTube (Google LLC): We link to our YouTube channel. If you follow that link, Google's privacy policy applies. We do not embed YouTube video players on this page.
• LinkedIn (LinkedIn Ireland Unlimited Company): We link to our LinkedIn profile. If you follow that link, LinkedIn's own privacy policy applies.

We do not sell or share your personal data with third parties for marketing purposes.

6. Cookies

Google Analytics sets the following cookies on your device when you visit this website:

Cookie	Purpose	Duration
_ga	Distinguishes unique users for Google Analytics	2 years
_ga_QCF68ESVQN	Maintains session state for Google Analytics	2 years

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also manage cookies through your browser settings.

7. Your Rights Under GDPR

As a data subject, you have the following rights under the General Data Protection Regulation:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data in certain circumstances.
• Right to restriction of processing — to ask us to limit how we use your data.
• Right to object — to object to processing carried out on the basis of legitimate interests.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at recruit@gretbtrainingcentre.ie. We will respond within 30 days.

8. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be revised accordingly. We recommend reviewing this page periodically.