IT Support Specialist 
GRETB

Welcome

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Hi,

I hope you are well. My name is JP Kilbane and I am the tutor for the IT Support Specialist Traineeship which is run in the GRETB Training Centre in Mervue. You can read some more about me and about the course on this page and if you have any questions about the course, please get in touch. You can also apply for the course at the link below.

The next intake and delivery of the course is full time however you will be remote 3 days of every week and in-centre 2 days per week.

If you are an employer interested in supporting this programme please reach out to me via the contact details below or on LinkedIn.

Tutor

                                  JP Kilbane


Next Intake and Apply Now

GRETBPromo

Please read the full course outline and all prerequisites for the course at the Apply Now link.

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 Overview and FAQ

What do you get?

award & reward

On passing of the relevant exams you will receive certification in:

CompTIA A+

CompTIA Network +

CompTIA Security +

AZ-900

MS-900


the experts

While the tutor has a wealth of experience in the industry we also have some guest speakers from various parts of the industry to tell their story, to provide some insight into their day and to provide you with some future growth areas.

Skills to Succeed

The skills you will hone on this course will prepare you for the IT workplace and your future career. Learning to learn, researching and self direction are key aspects for success. 

You will also get the chance to partake in 16 weeks work placement.

Resources

You will receive a number of hard copy books and 24/7 access to video series, lab series and sample questions in prepartion for the exams. 

What do you need?

Previous Education and Requirements

No previous experience or qualifications are required however it is an advantage to have them.

You must be numerate and literate.

You must have an interest in IT.

You must have an ability to absorb product knowledge. 

You need to be enthusiastic with a strong work ethic and the ability to be punctual. 

You must be proficient in English, both written and oral.


Resources

You will need a reliable internet connection of greater that 10Mbps download speed. This will be needed for video calls, viewing course material and labs while remote.

You will also need a PC or Laptop running Windows 10 with a Web Camera and Microphone.

You will need an in date passport. This is required to take the CompTIA exams.

You should also have a quiet workspace in order to study.

More Module Information

compTIA A+

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Microsoft Certified Fundamentals

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compTIA Network +

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compTIA Security +

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Microsoft Certified Fundamentals

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OTHER MODULES

-Induction

- Onling Learning Skills

-Communication Skills for the IT Professional

-CV and Interview Skills

Work Placement

The work experience portion of the course runs for 16 weeks at the end of the course. The employer is not expected to finance the trainee on experience. The trainee will receive a training allowance (if applicable) while on experience.

The experience provides the trainee with the opportunity to put into practice what they have learned as well as continue their learning in the real world environment.

There are a number of employeers engaged with the programme at this point however the trainee should ideally arrange their own work experience.


 tUTOR

JP Kilbane

JP has been in the IT Industry for over 20 years. He has worked for Dell Computers, Hewlett Packard, General Motors, FAS, DEASP and more. He has been training adults part time since 2009 and full time since 2018 and has a number of professional and academic qualifications.

LinkedIN Profile

Testimonials

For anybody looking to break into the IT industry, this course is an invaluable launching pad. The guidance and support I've received from tutor JP Kilbane has helped me to achieve a considerable amount of IT certification in a short space of time and it has given me the knowledge, confidence and competence to secure a Network Engineering Apprenticeship. Having worked as a general operative in construction for most of my life, this course has helped me pivot into an exciting, sustainable and lucrative career in the IT industry. 

Mark P. Former Trainee

Well-delivered. Course content seems to relate well to knowledge needed on the job. Important soft skills for workplace highlighted at different times as well. A lot of it is common sense but maybe not immediately obvious to many doing the course who could have very little work experience or none in a corporate environment.

Sean F. Former Trainee

After being made redundant in 2018 having spent 10 years working in an Admin role in a local Software company, I decided to upskill by completing an IT course in the GRETB training centre. After completing the IT Helpdesk Fundamentals course, I can honestly say that I would highly recommend completing a training course in the GRETB. The tutors were very knowledgeable and extremely helpful which made it such an enjoyable and worthwhile 12 weeks and although the course itself was quite intensive I believe that I now have the knowledge and confidence to make the transition into the IT sector.

Sarah K. Former Trainee

Doing this course got me a great solid foundation in the IT sector both for a job and educational purposes. I never thought IT could be this deep. I love the practical aspect so much. Fixing things and seeing them come alive gives me the bubbles. The online lab is full of great resources and tools that will suck you in if you don't like theories. You get to know the latest tech-devices and tools used in the world. Much thanks to JP Kilbane for being such a wonderful tutor and mentor. Also for his genuine kindness and support. After the 16 weeks work placement, I can genuinely say this course is a great asset and a great skill set to have even if you don't/have a leaving cert or university degree

Xtremea E. Former Trainee
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